The aim of PFS is to provide customised solutions for bodyshops, to help them optimise both their productivity and profitability. Following TopScan (quick diagnostic) and Design (bodyshop design), R-M is taking another step forward by offering to support its customers along a process of continuous improvement, by implementing a thorough approach that can be customised where required.
"With SCOPE, we help our customers to optimise every last detail of their workspace and organisation, introducing methods and tools so that this improvement is a lasting one," stressed Micaël Meillerais, Head of SCOPE development within the Consultants Services team at R-M.
SCOPE is inspired by the well-known Japanese Kaizen continuous improvement approach which has been widely adopted by manufacturers the world over, including R-M. There are several tools to this, one of which is 5S — Sort, Scrub, Set in Order, Standardise, Strict Discipline.
SCOPE - a process of continuous improvement, in stages, for sustainable optimisation.
A SCOPE project involves three stages:
- Preparation: the bodyshop manager, assisted by the R-M consultant, defines the areas of interest and sets the wished-for objectives, as well as the standard required. A detailed analysis of the areas to improve and a list of the actions to be completed are then drawn up. A precise storage location is set for every mobile piece of equipment and tooling. The objective is to achieve the optimal spatial ergonomics so that regularly used pieces can be reached in a few seconds.
- The task of optimisation then takes place over the course of a day and necessitates a production shutdown: sorting, removing everything that has no use, cleaning, stripping down and storing every piece of equipment in its allocated location. At the end of the day, every piece is now placed in its optimum location. Work areas, passageways and storage locations are improved and tracked. To build on the work achieved, they go on to install visual references: signage, floor markings, labelling, color coding, images and pictograms, dahs-boards etc.
- Follow-up: a few weeks later, the R-M consultant returns to the bodyshop to help the team analyse the results achieved and, where necessary, bring about any changes. At the close of this stage, the bodyshop can independently pursue this process of continuous improvement and expand it to other areas.